Refund & Cancellation Policy

1. Cancellation Policy

Service cancellations must be requested before the service is processed. Once processing begins, cancellations may not be possible.

2. Refund Eligibility

Refunds are issued only when a payment is accepted and the requested service has not yet been completed or delivered. Each request is reviewed on a case-by-case basis.

3. Refund Process

• Submit a refund request through support.
• Allow 7-10 business days for review and processing.
• If approved, refunds will be returned to the original payment source.

4. Non-Refundable Situations

Refunds may not be available for services already completed, documents already obtained, or if the request is made after the service delivery window.

5. Contact Support

For cancellation or refund questions, contact our support team from the website or through the application portal.